As I mentioned before, the Grievance Handling Unit and HM were more efficient than before, but they were still passive methods.
On the other hand, there was also an active method.
The newly formed ‘Happy Workplace Team’ was the one that performed that role.
What was the role of this team with a unique name?
Yun Jae-il, an assistant manager I met at the shelter, kindly explained it to me.
“It’s a team for the happiness of the employees, as the name suggests. If they have a good family life and a comfortable mind, their productivity will increase. Isn’t it a team that practices the internal innovation in person?”
“It sounds like a team that just plays around.”
Jin Sun-mi, an assistant manager who was next to me, hit the nail on the head, and Yun Jae-il waved his hands.
“No, it’s not. It’s essential to boost the morale of the employees. Right, Yoo-hyun?”
“It is. But did you specify the task list?”“I’m going to start with taking care of the employees’ families. I’m going to give gifts to the children who are entering elementary school this year, and also to the patients who are hospitalized. Oh, I should also remember the wedding anniversaries.”
“That’s nice. I’m sure they’ll appreciate it even if you just show a little care.”
Yoo-hyun was not just saying that.
-After receiving the gift from the manager, Yena is eager to go to school.
I only gave a small gift, but Kwon Ik-tae, a senior in charge of future products, still sent me messages from time to time.
He also sent me cute pictures with his daughter.
Recently, he sent me something else.
“Yoo-hyun, I’m doing what you said, but it’s not easy. We have to keep finding new things, not just one-time things.”
“Wow, you’re going to get evaluated for that. That’s very unusual.”
“It’s okay for now, but I’m stuck on something. What it is…”
I listened to the conversation of my colleagues, who I already knew, and skimmed through the message from Kwon Ik-tae.
-Our team is done with the experiment and we’re returning to Anyang. It’s nice to be with my family, but I don’t know if the work will go well remotely.
The future products team changed their work to project-based, and moved the organizations that didn’t need the factory right away to Anyang.
This was possible thanks to the decision of Hyun Kyung-young, the person in charge, and the support of Park Bum-jin, the CTO.
Thanks to this, the future products team got the opportunity to use the new integrated ERP system that they brought in through Hansung SI.
Through this, they could share data, approve, and have remote meetings in real time.
If it was well applied, wouldn’t it minimize the problems that occurred when moving the workplace?
At least, they could prevent the unfortunate situation of losing talented people because of the workplace relocation.
‘That alone would be a great improvement.’
I was thinking about the improved parts when it happened.
Byun Jae-seung, an assistant manager, received a message from his boss and his face darkened.
“Damn. An internal innovation training for all employees has been decided.”
“Is that such a hard thing to do? Oh, is it different because you’re in the training team?”
“It would be fine if it was just training. It’s what I always do.”
“Then what?”
Jin Sun-mi blinked her eyes, and Byun Jae-seung gave a sigh mixed with an answer.
“Ah! It’s a two-day overnight training.”
“What overnight?”
“What do you have to train for two days?”
Following Jin Sun-mi, Seo Chang-woo also expressed his doubt.
Byun Jae-seung looked around his colleagues and gave an unexpected answer.
“The place is Hansung Ski Resort.”
Suddenly, the colleagues made a fuss as if they had made a promise.
“What?”
“Wow, awesome.”
“When is it?”
“Really?”
This time, even I was surprised.
It was said to be a training for all employees, but there were more than 20,000 domestic employees of Hansung Display.
There was no place where they could gather at once.
To solve this, they held the training at Hansung Ski Resort for Seoul and Gyeonggi regions, and at Gyeongju Hotel for Ulsan at the same time.
Even though they divided the training into 30 sessions, they needed 10 classes for each session.
They needed an instructor for each class, and they supplemented it with the people who volunteered from each department.
They made full use of the newly established internal instructor system.
Kwon Se-jung, an assistant manager, expressed his envy.
“I want to be an internal instructor too. They pay a lot of money.”
“They also officially take out the work. You can also stay at the ski resort in advance.”
Jung Hyun-woo added, and I raised my hand on the keyboard.
“Stop talking and focus. The system will open at 9 o’clock sharp.”
“Manager, do I apply for the first session?”
“Yeah. Let’s go together if we can.”
“Yes.”
Jang Joon-sik gathered his will, and so did the others.
They felt desperate that if they were pushed back, they wouldn’t be able to go to the ski resort, and they might be transferred to the Innovation Strategy Office. Ɽá₦ŎBЁṢ
The tension that reminded them of the college course registration filled the office.
And at the same time, as if they had made a promise, the sound of clicking was heard.
Tap. Tack.
“I did it.”
I clenched my fist, and Kwon Se-jung next to me clapped his hands.
I refreshed the application page and the count number went up.
“Phew. I barely made it.”
Jung Hyun-woo also succeeded safely, and all eyes were on Jang Joon-sik.
“Please, please…”
He was desperately chanting, and his monitor showed a message saying ‘Waiting’.
The screen that should have passed in a second flickered endlessly.
“Joon-sik, it’s frozen. Log out and try again.”
“No. I’ll be late then.”
Jang Joon-sik firmly refused Jung Hyun-woo’s suggestion.
It was obvious that it was over, but his eyes were still on the monitor.
Kwon Se-jung shook his head, and I put my hand on Jang Joon-sik’s shoulder.
Click.
As if by a miracle, the window changed and a message saying ‘Application completed’ popped up.
At that moment, Jang Joon-sik raised his fist with a bang.
“I did it!”
His face was full of smiles.
He had been going to trendy restaurants lately and his emotional expression had increased, but not this much.
It felt like the latent emotions had burst out because of this incident.
Regardless of the success of the first session application, there was a lot of work to do for the future technology TF members.
They prepared to move to the Innovation Strategy Office, and at the same time, they made handover materials for the future strategy product planning team that would be born soon.
Yoo-hyun also ran around in all directions to prepare for the future work.
It was around the time when I thought everything was ready.
The scheduled training for all employees began.
Vroom.
Yoo-hyun took a bus from the company and moved to Hansung Ski Resort.
Before unpacking, they gathered in the auditorium located in the basement of the ski resort.
There were 400 people in the first session.
After receiving the name card, I sat in the auditorium and watched the video prepared by the company.
It felt like I had entered the new employee training.
Was it because it was five years ago?
Kwon Se-jung, an assistant manager who sat next to me, had a nostalgic expression on his face.
Then he suddenly said to Yoo-hyun.
“Thank you.”
“For what?”
“Just.”
“That’s lame.”
Yoo-hyun chuckled.
I didn’t have to hear it to know what he meant.
Kwon Se-jung was a colleague who had left a deep mark on Yoo-hyun’s heart.
Half of the classes were randomly composed, and they took their seats in the seminar rooms.
Since there were many people from the Gimpo factory, most of them were strangers to Yoo-hyun.
But there was one person I definitely knew.
It was Kim Ho-seung, an assistant manager who came in as an internal instructor.
He flinched when he saw Yoo-hyun, and Yoo-hyun waved his hands.
It meant that he should not mind and just teach.
He regained his pace and introduced himself, then talked about the purpose.
“Today, we will share the future vision of Hansung, and discuss the additional improvements that need to be made. To do this…”
His voice, which had been anxious, soon stabilized, and his expression also showed confidence.
He also walked around the front of the lecture hall and drew attention with his gestures.
It was not easy to give a lecture in front of many people with just a little practice.
‘He had such a talent.’
It felt like I had peeled off another layer of his hidden strengths.
Yoo-hyun felt once again that he could not judge a person’s ability by their evaluation grade or promotion.
After a short lecture, they moved on to watch a video.
Tick.
The screen showed an office scene.
But the interior was somehow familiar.
The actors were also the same.
-Te, team leader, that’s an unfair measure.
-Kim, are you talking back to me?
When I heard the voice, the people who were suspiciously looking at it laughed and held their stomachs.
“Hahahaha!”
The actors were none other than the company employees.
They laughed at the poor acting, and they were immersed in the relatable story.
It was based on the real cases of grievances that were collected.
This video was supported by Hansung Advertising.
-It was funny because the company people filmed it. Especially when they filmed the scene of being bullied, I was so into it.
Seol Ki-tae, a colleague who led the filming, also had a positive reaction.
He also expressed his ambition to share it on the group page.
This was what Yoo-hyun wanted.
The process of small changes would melt into the hearts of other affiliates’ employees through the video.
He also continued to inform the process of change through the newsletter.
Of course, there was also a bigger preparation going on behind the scenes.
After watching the video, they evaluated the internal corruption and the internal innovation plan, and then discussed the additional improvements.
The people who attended had all experienced it at least once.
Maybe that’s why?
“To make the HM system fully established…”
“In the personnel evaluation, the part where they interview…”
They formed groups with strangers and talked a lot.
They even made the results without being told.
It felt like they were motivated by forming a consensus.
The training with practice was successfully completed.
Yoo-hyun, who had unpacked at the accommodation, met Kim Ho-seung, an assistant manager who had sweated from teaching.
The place was a cafe located in the resort lobby, and the ski resort view was visible outside the window.
Kim Ho-seung, who took a sip of coffee, made a crying sound.
“I thought I was going to die from nervousness.”
“Why? You did well.”
“The questions were too sharp. I didn’t expect this at all when I prepared in advance.”
“Really? I didn’t notice any hesitation.”
Kim Ho-seung, who was the first instructor of the first session, conducted it well enough.
I didn’t see any trace of the timidness that I remembered.
He was relieved by Yoo-hyun’s answer, and Kim Ho-seung gave a faint smile.
“Really? That’s good. I feel like I’m rewarded for the hard work in our department.”
“What do you mean?”
“Just. I’ve experienced so many injustices that I’ve dealt with them instinctively.”
“That’s a good thing, right?”
“It’s like using shit as medicine, you know.”
Kim Ho-seung briefly summed up and changed the topic.
He brought up the story of Jo Chan-young, the director.
“Hey, did you hear about our director?”
“Yes. A little.”
“Yeah. It seems like he’s going to terminate the contract. He had additional executive training and a personal coach, but his evaluation score was low.”
“Can’t help it.”
Jo Chan-young, the director, received a low score in the upward feedback evaluation that was conducted this time.
He was given the opportunity to improve by additional training, but he failed that too.
Wouldn’t he leave the company soon?
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